Convoy is a beta, free for now, and provided as it is. What you put in it stays yours, and what you put on a convoy is shared with its members. Your own AI assistant does the open-ended work, on your instructions. Paying, booking and signing are always a person’s step. AI can be wrong, so review what it prepares before you rely on it. The details follow.
1. Agreement
Convoy is operated by Wilder AI, a Colorado business (“Wilder AI”, “we”, “us”). These terms are an agreement between you and Wilder AI for your use of the Convoy app, the Convoy connector your AI assistant uses, and the goconvoy.ai website (together, “the service”).
By using the service you agree to these terms and acknowledge our privacy policy, which says what we collect and what we do with it. If you don’t agree, don’t use the service.
2. A beta service
Convoy is in beta. It is provided as it is, and it will change as we learn. In particular:
Features may be changed or removed, sometimes without notice.
There is no service level agreement. The service may be slow, unavailable or lose data, and we don’t promise any level of uptime.
We may stop the beta, or the service, altogether. If we do, we will tell you ahead of time where we practically can, so you can ask for a copy of your data.
Keep your own copy of anything you can’t afford to lose.
3. Eligibility
You must be at least 18 years old to use Convoy. During the beta you need an invite to open an account, or a member’s OK on your request to join their convoy, and each account is for one person. Don’t share your account, and don’t open more than one.
4. Your account
Keep your sign-in secure. Your assistant signs in to Convoy as you, so protect that sign-in as you would a password. You are responsible for what happens in your account. If you think someone else has used it, tell us at support@goconvoy.ai right away and we will help you lock it down.
5. Your content
What you or your assistant put into Convoy (convoys and their goals, steps, artifacts, messages, votes and expenses, and what your assistant records and reports back) is your content, and it stays yours.
A convoy is shared. What you put on one is seen by everyone on it, and its members may copy it, use it and keep it, including after you leave. Put on a convoy only what you are happy for its members to have.
You give Wilder AI a worldwide, non-exclusive, royalty-free license to host, store, copy, process and transmit your content, including to the providers named in our privacy policy and to the other members of the convoys you put it on, only as needed to run, secure and support the service. The license ends when your content is deleted, although deleted content can remain in our backup copies of the database for up to 30 days.
We don’t use your content to train AI models. You are responsible for having the right to put your content into the service, including anything in it about other people.
6. Your assistant and your connectors
Convoy does not act directly on your email, files, calendar or your accounts with stores and travel sites. Your own AI assistant does, on your instructions, using the connectors you set up with its provider and under your agreement with that provider. Convoy gives it the convoy, the step and the record of what has been done; what it then does in your accounts is up to you and your assistant.
On a convoy, paying, booking and signing are always a person’s step. Convoy, the house AI, never takes them. If you have your own assistant do any of them for you, that is your instruction, and you are responsible for it, as you are for anything else your assistant sends, changes or deletes on your behalf.
We are not responsible for your assistant’s provider, its connectors, or the services they connect to.
7. AI output
Replies, edits, suggested steps, drafts, summaries and anything else produced by AI, whether by Convoy or by a member’s assistant, can be wrong, incomplete or out of date. Review it before you rely on it, act on it, or send it to anyone. It is not professional advice: legal, financial, medical or otherwise.
8. Acceptable use
Don’t use the service to:
break the law, or help anyone else break it;
harass, deceive, defraud or otherwise harm other people, or send spam;
try to break, probe, scan or overload the service, get around its limits or security, or reach anyone else’s data;
copy, resell, sublicense or rent out the service, or give others access to your account;
build a competing product by copying ours.
If you find a security problem, please tell us at support@goconvoy.ai rather than testing it further.
9. Feedback
We welcome ideas and suggestions. If you send us feedback, we may use it freely, without owing you anything for it.
10. Fees
Convoy is free during the beta. If that changes, we will tell you before any charge applies, and you can leave rather than pay. Your AI assistant’s own subscription, if you have one, is between you and its provider.
11. Termination
You can stop using Convoy at any time, and ask us to delete your account and your data by emailing support@goconvoy.ai.
We may suspend or close your account if you breach these terms or if it is needed to protect the service or other people. We may also end the beta or the service, with notice where practical. The parts of these terms meant to outlast your account, including sections 7, 9 and 12 to 15, continue to apply after it ends.
12. Disclaimers
The service is provided “as is” and “as available”. To the fullest extent the law allows, Wilder AI disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the service will be uninterrupted, secure, error-free, or that data will not be lost.
13. Limitation of liability
To the fullest extent the law allows, Wilder AI is not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from or related to the service or these terms, even if we were told they were possible.
Our total liability for all claims arising from or related to the service or these terms is limited to the greater of the fees you paid us for the service in the 12 months before the claim arose, or $50.
Some places don’t allow these limits, so some of them may not apply to you.
14. Indemnity
If a third party brings a claim against Wilder AI because of your content or your misuse of the service, including what your assistant sends on your instructions in breach of these terms, you agree to cover the reasonable costs and losses that result.
15. Governing law
These terms are governed by the laws of the State of Colorado, without regard to its conflict of laws rules. Any dispute will be heard in the state or federal courts located in Colorado, and you and Wilder AI both consent to their jurisdiction. This does not take away any protection the law of the place you live gives you and that cannot be waived.
16. Changes to these terms
When we change these terms, we post the new version here and update the date at the top. If a change is material, we also email you before it takes effect. If you keep using the service after a change takes effect, the new terms apply; if you don’t agree with them, stop using it and ask us to delete your data.
17. Contact
Questions about these terms go to support@goconvoy.ai. Convoy is operated by Wilder AI, a Colorado business.